When will the game be released?
We are aiming for a full release May 2021. Having said that, backers of tiers that provide the game will receive access to the beta on itch as soon as the campaign is over.
Last updated: October 07, 2020 11:55
Which tea flavors will be available for the loose leaf tea reward?
We’re still experimenting with the exact flavor profiles we want to achieve, but it’s going to be one white tea blend, one green tea blend, one herbal tea blend, and one black tea blend. The white tea blend we’re already set on: a white peony mix with blueberry flavoring. As our campaign moves forward we should have additional information on the other blends soon.
Last updated: October 11, 2020 10:24
Can you explain the OS X stretch goal?
Apple will soon change their core CPU chipset for new Mac OS X models. These new models typically run in the price range of $2,000 - $3,000. In order to properly test our game on OS X, we will need to purchase a new MacBook. We need a new MacBook because we don’t want to release our game on OS X without proper playtesting on the platform.
Last updated: October 26, 2020 23:54
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.